pandar99 Privacy Policy
This page explains how pandar99 protects your personal data, the purposes for which it is used, and your rights.
pandar99 is a platform that takes the personal data of Myanmar players seriously. This Privacy Policy applies to all players who access our website https://pandar99.run. By reading this page, you are considered to have accepted and agreed to the terms of this policy.
Purpose and Scope of Policy
This Privacy Policy describes the types of personal data that players submit, send, or that is automatically collected by the pandar99 platform, the purposes for which it is collected, how it is stored and protected, who it may be shared with, and what rights you have over your own data.
This policy applies to all of pandar99's website, mobile, and related services. Continuing to use the platform constitutes your acceptance of this policy. The policy may be updated at any time, and any changes will be posted on this page and communicated to players.
Types of Personal Data Collected
Data provided directly by the player
This includes information players enter when registering an account or using our services—
- Name and date of birth
- Contact details (email address)
- Financial contact details (KBZPay, Wave Money, AYA Pay account numbers)
- Preferred deposit / withdrawal methods
- Messages and records sent to customer support
Technical data collected automatically
When players access the platform, the following technical data is collected automatically—
- IP address and network identification
- Browser type and version
- Device type (mobile, tablet, desktop)
- Pages visited, links clicked, and session duration
- Data collected via cookies and similar technologies
Gaming and financial data
While you use the platform, we collect and store your game history, deposit / withdrawal records, bonus claims, and promotion participation history.
How We Use Your Personal Data
pandar99 uses the personal data we collect only for the following purposes—
- Account management — To create, verify, and securely maintain your player account.
- Financial transactions — To process deposits (KBZPay, Wave Money, AYA Pay) and withdrawals fully and accurately.
- Customer support — To reference records when resolving player inquiries via 24/7 Burmese-language support.
- Security and fraud prevention — To prevent unauthorised access, financial fraud, and account takeover.
- Platform improvement — To raise service quality, resolve technical issues, and improve the player experience.
- Legal compliance — To retain data as required when fulfilling our obligations under applicable law.
Cookies and Tracking Technologies
pandar99 uses cookies and similar tools to keep your session running smoothly, remember your language preference, and measure platform performance.
Types of Cookies
- Strictly necessary cookies — Required to maintain your login session and session security. These cannot be blocked.
- Functional cookies — Remember your preferences (language, interface layout).
- Analytical cookies — Collected to understand traffic patterns and platform usage. You can turn these off in your privacy settings.
You can block cookies through your browser settings. Note that doing so may limit some platform features.
Third Parties and Data Sharing
pandar99 does not sell or give away players' personal data. However, we may share it with involved third parties in the following situations—
- Payment processing partners — We share only the data needed to process transactions with KBZPay, Wave Money, and AYA Pay.
- Technology service providers — We share only the data needed for server, software, and infrastructure services. They are required to handle data strictly within our instructions.
- Legal proceedings — We may provide personal data when a valid court order or legal request exists. When we are required to share data in this way, we will notify the player where possible.
All such sharing is purpose-limited, and no third party is permitted to use player data for their own benefit.
Data Security Measures
pandar99 has put in place a range of technical and administrative security measures to protect players' personal data—
- SSL encryption — All data transmitted between the player and our servers is encrypted using SSL / TLS.
- Access control — The number of staff who can access player data is strictly limited, and individual identity checks are in place.
- Server Security — Our servers run in secure data centers and undergo regular security audits.
- Two-Factor Authentication — Players can protect their accounts with two-factor authentication.
- Customer Support — Our 24/7 Myanmar-language customer support team is available to help with any account security concerns.
We acknowledge that no computer system can be 100% guaranteed. However, pandar99 will do everything possible to prevent data breaches, and if one occurs, players will be notified immediately.
Data Retention Period
pandar99 retains players' personal data for the following periods—
- Active Account — Required data is retained for as long as the player's account remains active.
- Closed Account — Data will not be deleted before the legally or financially required retention period has elapsed.
- Financial Transaction Records — Financial data is retained from the date of the transaction until the end of the initially determined retention period.
- Data Deletion Request — If a player requests deletion, their data will be removed within a reasonable period unless there are legal restrictions preventing this.
Your Personal Data Rights
As a pandar99 player, you have the following rights regarding your personal data—
Right to Access and Correct
You have the right to view the data we hold about you and to request corrections to any inaccurate information. You can update your details by logging in and going to your profile settings, or by contacting customer support.
Right to Deletion
When you request account closure, we can delete the associated personal data. However, some data may need to be retained due to legal obligations.
Right to Restrict Sharing
You can contact our customer support through the website to request restrictions on data sharing. Note that restrictions cannot apply to payment processing or legally required data retention.
Right to Restrict Cookies
Non-essential cookies can be blocked through your browser settings. Please note that doing so may limit some platform features.
To exercise any of these rights, please contact us at [email protected].
21+ Age Restriction
The pandar99 platform is for players aged 21 and above only. If we have reason to believe that personal data was submitted by anyone under 21, all associated personal data will be deleted immediately and the relevant account will be closed.
Players must confirm truthfully that they are 21 or older when registering an account. If underage access is detected, that player's data and account will be blocked and deleted.
Policy Changes and Communication
pandar99 may update this Privacy Policy at any time. You can check whether any changes have been made by looking at the "Last Updated" date shown at the top of this page.
Registered players may be notified of major policy changes through customer support. Continued use of the platform after any update will be taken as acceptance of the revised policy.
If you have any questions about this policy, you can reach our customer support team 24/7 via Myanmar-language Live Chat, or contact us at [email protected].
Privacy Protection — Questions & Answers
Here are the most frequently asked questions from players about personal data and data protection, along with clear answers.