🔒 Safe Gambling

pandar99 Responsible Gambling Policy

Gambling should be fun — not a source of stress or financial loss. Read this page to learn how pandar99 supports players in gambling safely.

What Responsible Gambling Means

pandar99 is a platform built for players in Myanmar. We put the health, financial safety, and wellbeing of every individual player first. We understand that while gambling can be a good form of entertainment, losing control of it can cause serious harm in life.

Responsible gambling means setting a budget in advance and sticking to it, controlling your play time, and only gambling with money you can afford to lose. pandar99 believes gambling should never be seen as a way to earn income or pay off debts — it should only be for fun.

This page explains in detail the ways players can protect themselves, the control tools we provide, and how to get help.

Age 21+ Restriction

21+

For players aged 21 and above only

All games on pandar99 are open to players aged 21 and above only. Anyone under 21 is not permitted to register, deposit, or play in any form. This restriction is a policy we are committed to in order to protect young people.

Any player found to have opened an account using false information about their age will have that account closed immediately, and legal action will be taken if necessary. If there are young people in your household, keep your account login details secure and do not share them.

Control Tools We Provide

We have designed these tools to help each individual player maintain good control over their gambling.

Deposit Limits

You can set your own limit on how much you can deposit per day, per week, or per month. Lowering a limit takes effect immediately, while increasing a limit requires a 24-hour waiting period.

Financial Control

Temporary Break

You can set your own break period of 1 day, 7 days, 30 days, or 42 days. If you need to access your account during this period, you can only do so by contacting Support — the account will not be reopened until the period ends.

Break Management

Self-Exclusion

If you want to stop playing for an extended period, you can choose self-exclusion. Once set, you will not be able to access or play on the account until the specified period is over, no matter how hard you try — this is the strongest level of protection available.

Maximum Protection

Play Time Reminder

When your continuous play time exceeds the limit you have set, a reminder will appear on your account. You can check your play time and adjust the limit if needed.

Timed Reminder

Gaming History Check

You can view your deposit / withdrawal history, gaming history, and win / loss data at any time. This information helps you make clear, informed decisions about your play.

Transparency

24/7 Myanmar Language Support

If you feel you may have a problem with gambling, you can reach our Live Chat support service 24 hours a day, 7 days a week. You can also send an email to [email protected].

Always Available Help

Warning Signs to Watch For

If you are experiencing any of the following, we encourage you to seek help related to gambling.

Chasing losses — If you keep playing to try to win back money you have lost, this is not a healthy pattern of play.

Playing when you cannot afford to — If you are gambling without money to cover food, rent, or other bills, stop immediately and seek help.

Gambling causing family problems — If you find yourself lying about your gambling or growing distant from family, do not ignore these signs.

Struggling to stop playing — If you intend to stop but cannot bring yourself to do so, it is a sign that outside help is needed.

Gambling affecting work or studies — If you feel you are neglecting your responsibilities to gamble, use these protection tools right away.

Borrowing money to gamble — If you are taking loans or going into debt to play, be aware that this pattern can lead to serious harm.

Deposit & Withdrawal Limits

Planning your budget in advance is a key part of responsible gambling. Know the minimum amounts set by pandar99.

Service Minimum Amount Payment Method
Deposit 20,000 Ks KBZPay, Wave Money, AYA Pay
Withdrawal 30,000 Ks KBZPay, Wave Money, AYA Pay
Withdrawal Processing Time 10 - 45 minutes

Do not build your gambling budget on wishful thinking or hoped-for winnings — decide for yourself what amount you are comfortable setting aside to play with.

How to Request Self-Exclusion

01

Contact Support

Let us know via Live Chat or at [email protected] that you want to request self-exclusion. Our team is ready to respond at any time.

02

Choose Your Period

You can choose self-exclusion for one month, six months, one year, or permanently. Set the period based on what you need.

03

When the Exclusion Takes Effect

After your request is verified, your account will be blocked immediately. We will also take steps to stop sending promotional emails during this period.

04

Reopening After the Period Ends

Once your self-exclusion period has ended and you want to start playing again, contact Support to request removal of the block. This will not be done immediately — it will only be processed after the full period has expired.

Protection — Your Choice

You do not need to give any reason to use the protection tools — we believe that looking after yourself is a sign of strength.

Play Safely and Enjoy

  • Set a budget in advance — Decide how much you are willing to spend before you start playing, and do not go over that amount.
  • Limit your session time — Set a limit on how long you play in one go and take breaks in between — step away for a walk, drink some water.
  • Accept losses — Losses are part of playing. Do not chase them trying to win back what you have lost.
  • Do not play when you are not in a good mood — Making decisions while you are sad, angry, or under stress can lead to outcomes you did not intend.
  • Gaming is not income — Do not think of gaming as a way to earn more money — it is meant purely for entertainment.
  • Be open with your family — You should be able to talk to your family about how much you play — do not hide it. If you feel you have to hide it, that is already a sign there is a problem.

How to Get Help

If you feel that gaming is becoming a problem, do not face it alone. Open pandar99's 24/7 Live Chat and mention "Responsible Gaming Support" — our team will assist you in a way you can trust.

Live Chat

Available in Myanmar language 24 hours a day, 7 days a week with instant responses

Email

[email protected]

Play responsibly and
enjoy the fun

If you want to play, log in to pandar99 and keep your budget and playtime in check for a healthy, enjoyable experience.

What you should know about responsible gaming

The minimum age to play at pandar99 is 21. Anyone under 21 is not allowed to play in any form, and any account found to have been created by an underage player will be blocked.

Contact our Support team via Live Chat or at [email protected] to request self-exclusion. Once you choose a period, we will close your account immediately and it will not be reopened until that period ends.

Lowering a limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period — this ensures the decision is made carefully rather than changed in the moment, giving you stronger protection.

If you keep gambling to chase losses, continue playing despite financial difficulties, have conflicts with family over gambling, or find yourself unable to control how long you play — these are warning signs. Contact our Support team and use the self-exclusion tools right away.

While access to play is blocked during a self-exclusion period, our Support team can help you withdraw any remaining balance in your account. Use [email protected] to get in touch.

pandar99 protects players' personal information using SSL encryption. You can read the full privacy policy at Privacy Policy.